FAQ

Please send us a form and we are glad to provide you all the pricing tables.

AERIYA covers the costs related to shipping the product within Europe. We will ask the customer for more clarification in the case of shipment outside Europe.

Just provide us with your address and we ensure the shipment of the product.

For more information about issues related to breakdowns, contact us via e-mail or fill out our form.

It is possible to take flight with a commercial drone, considering some restrictions, in the following countries: Australia, Austria, Brazil, Canada, China, Czech Republic, Denmark, Finland, France, Germany, Greece, Guyana, Ireland, Japan, New Zealand, Panama, Poland, Rwanda, Singapura, South Africa, Sri Lanka, Russia, Trinidad and Tobago, Uganda, United Kingdom, United States.

Without restrictions, it is possible to take flight in the following countries: Costa Rica, Iceland, Italy, Norway, Sweden, United Arab Emirates.

Yes, there are a number of zones, and hypotheses, where the use of drones is prohibited.

For more information about the flying rules in your country please contact us, via e-mail or fill out our form.

Our services are mostly provided in Portugal. It is possible to provide certain services in another country after a cost assessment.

This may be only possible in Portugal. Granting all this don’t hesitate contacting us for detailed information.

Totally! You can choose the color of certain pieces of your product and personalise it. Please contact us for more details and specifications.

In Portugal, you need authorization from ANAC for:

• Night flights;
• BVLOS operations (beyond the line of sight);
• Flights above 120 meters above the surface (400 feet);
• Flight above the heights mentioned in the operational protection areas of Lisbon, Porto, Faro, Madeira, Porto Santo, Ponta Delgada, Santa Maria, Horta and Flores airports or the Cascais aerodrome;
• The overflight of concentrations of people; The operation of remotely piloted civil aircraft systems with a maximum operational mass greater than 25 kg.

For more information about the flying rules in your country please contact us, via e-mail or fill out our form.

Whenever a drone user sees a manned aircraft in the vicinity, they must place they drone on the ground.

Following new European laws to guarantee the security and privacy of drones in the countries of the European Union, in Portugal – according to Decree-Law No. It is necessary to register all drones with more than 250 grams and those weighing more than 900 grams are required to have liability insurance.

It is mandatory to have insurance with damage coverage to third parties to fly aircraft with a maximum take-off weight greater than 250g.

Yes. For more information about the type of part or personalized parts please contact us, via e-mail or fill out our form.

In Portugal, pilots do not need a document issued by ANAC and are properly licensed if they do not intend to fly above 400 feet. Minimum age of 18 to pilot or assist the operation as an observer.

Aerial surveys, namely photography, aerial filming, and respective disclosure, require authorization from the National Aeronautical Authority. The need to comply with the Personal Data Protection Law also matters.

This authorization applies only to the use of unmanned aircraft for recreational or professional purposes, which leaves out the security forces.

Applications for filming or taking photographs from an unmanned aircraft will be made electronically or via the e-AAN application.